Booking Terms
and Conditions
Oaxaca Retreat
1. DEFINITIONS
“Agreement” shall mean these terms and conditions and Seven Senses Booking Agreement between Seven Senses and the Participant;
“Trip Participant” shall mean the client of or individual receiving Booking Services pursuant to this Agreement;
“Seven Senses Booking Agreement” shall mean any agreement entered into by Seven Senses company and the Participant that related to the provision of Booking Services by Seven Senses;
“Personnel” shall mean the members, employees, agents, and/or representatives of Seven Senses who are to be engaged in providing the Services;
2. PROVISION OF SERVICES
Seven Senses shall provide the Booking Services to the Trip Participant in accordance with the provisions of these Booking Terms and Conditions. All bookings are made directly withSeven Senses. By booking a trip with us the Trip Participant agrees to these Booking Terms and Conditions. This document constitutes the entire agreement between the Trip Participant and Seven Senses, and your booking will be accepted on this basis.
Please read the following carefully:
A. TRAVEL INSURANCE
Seven Senses advises comprehensive travel insurance for all Trip Participants. It is solely the responsibility of the Trip Participant to secure such coverage. Seven Senses recommends that travel insurance cover trip cancellations, trip interruptions, medical emergencies abroad, emergency evacuation, loss of baggage or personal items and flight delays.
B. PASSPORTS AND VISAS
Each Trip Participant is required to carry a valid passport and obtain all required visas and/or permits for countries visited. All passports must be valid for 6 months beyond the duration of your trip. For example, if the Trip Participant (departs/returns) on January 1, his/her passport must be valid until at least June 2. Seven Senses is not responsible for travel interruptions or cancellations due to the Trip Participant’s failure to obtain or secure proper travel documentation prior to departure.
C. PARTICIPANT INFORMATION
In order to efficiently facilitate Seven Senses trips, Seven Senses requires specific details from each Trip Participant no less than two (2) weeks prior to departure. Each Trip Participant must provide to Seven Senses: (1) his/her full name as it appears in his/her passport, (2) his/her passport number and issue/expiration date, (3) his/her date of birth, (4) nationality, (5) any and all allergies (food or otherwise), (6) dietary preferences, (7) flight itinerary, and (8) any and all pre-existing medical conditions regardless of severity or duration of such condition. The foregoing information must be submitted to sabrina@sevensenses.world no later than two (2) weeks prior to departure.
D. DEPOSIT REQUIREMENT
All trips require a non-refundable deposit of $700 to reserve and confirm the Trip Participant’s spot on the trip. Deposits are non-refundable and non-transferable. If booking within 45 days of departure, full payment is due at the time of booking.
E. TRIP PAYMENT
Deposits are non-refundable and non-transferable. Some trips may require full payment further in advance; if so, this will be stated on the trip page or in an email to guests. If using a discount code, only one code may be used per Trip Participant.
Once the deposit is collected, all additional payments are due within 30 days of the deposit payment.
If the trip is booked within 45 days of the departure date, full payment is due at the time of booking. Seven Senses reserves the right to cancel participation resulting in the loss of all money collected if any outstanding payment is not received within that time frame.
F. CANCELLATIONS + REFUNDS
In the event that a Trip Participant wishes to cancel his/her Seven Senses Booking the following terms and conditions shall apply:
The Trip Participant must notify Seven Senses, in writing, of his/her desire to cancel. The following conditions shall apply with respect to refunds for cancellations:
If the Trip Participant cancels at least 45 days prior to departure, his/her non-refundable deposit is retained, but any other payments already made by the Trip Participant will be refunded in full;
If the Trip Participant cancels within 45 days of departure, all payments made by the Trip Participant will not be refunded.
If, for any reason, the Trip Participant leaves a trip once it has commenced, Seven Senses is not obliged to issue any refund, credit, or compensation.
If Seven Senses is forced to cancel or significantly alter your trip, we will notify the Trip Participant in writing as soon as possible. When a trip is cancelled for foreseeable reasons, Seven Senses will provide the Trip Participant the option for a full refund or full credit of trip payments made. This refund or credit will constitute full settlement of any claims the Trip Participant may have against Seven Senses or our suppliers.
In the rare event that Seven Senses is forced to cancel a trip for any unforeseen circumstance beyond the reasonable control of Seven Senses such as, but not limited to, acts of nature, war, labor strikes, pandemics, earthquake, flooding, etc., Seven Senses will give the Trip Participant options for a full credit of payments made, or a refund of recoverable costs by Seven Senses. Refunds will not include any unrecoverable costs, such as non-refundable deposits, in the unlikely event any occur.
Seven Senses reserves the right to cancel any workshop/trip at any time for any reason, including if there are too few participants, or if the quality of the trip or the safety of travelers is judged by Seven Senses to be compromised. In such cases, a refund of payment received by Seven Senses shall constitute full and final settlement.
Seven Senses is not responsible for any loss incurred on account of non-refundable or non-transferable air OR travel tickets.
Due to the foregoing cancellation and refund policy, Seven Senses advises that each Trip Participant purchase travel insurance. In the event that the Participant cancels their booking, Seven Senses is not liable for any incidental costs, refunds or damages incurred by the Participant, such as but not limited to, airfare, passport and visa fees, vaccinations, hotel stays, etc.
Any complaint that arises as a result of the above cancellation and refund policy, should be directed to the group leader of the trip. If the issue is not resolved and further attention is required, a refund request must be directed to Seven Senses in writing within 30 days of the last day of the trip. Whether a Trip Participant is entitled to any refund, credit, or other form of compensation for his/her complaint, is within the sole discretion of Seven Senses.
G. OPTIONAL ACTIVITIES
Throughout the course of each trip there may be opportunities to participate in additional and optional activities including but not limited to hiking, guided tours, and healing modalities. The dangers associated with these activities as well those generally inherent to the trip location are accepted by the Trip Participant at his/her own risk. Any assistance given by group leader or local representative in organizing these activities shall not result in any liability of Seven Senses for any bodily injury, illness, or death arising out of, resulting from, related to, and/or caused in whole or in part, by the Trip Participant’s involvement in these optional activities.
H. AGE AND HEALTH REQUIREMENT
Trip Participants must have reached the age of 18 at the time of departure.
Seven Senses trips are adventurous and can be physically demanding. It is the sole responsibility of the Trip Participant to choose a trip that fits his/her personal level of physical fitness, which requires awareness of any personal physical and mental limitations. Seven Senses strongly suggests that Trip Participants research or look into any and all pertinent information with respect to the latest health requirements and recommendations for the destination. This includes obtaining all necessary vaccinations, inoculations and prescription medications as directed by a local doctor or clinic.
I. PHOTOGRAPHY
By agreeing to Seven Senses Booking Terms and Conditions, the Trip Participant gives Seven Senses permission to use photos and videos taken of him/her during the trips for promotional purposes and in any other medium Seven Senses chooses.
J. CODE OF CONDUCT
Each of the Seven Senses destinations have cultural customs unique to each region including attire, food, drink and other social aspects. Seven Senses will provide cultural information on each location but it is recommended that Trip Participants research on his/her own as well to ensure all Trip Participants are prepared. Seven Senses does not tolerate illegal drug use and respectfully asks that each Trip Participant of age to do so, consumes alcohol responsibly. Seven Senses reserves the right to remove a Trip Participant from a trip if he/she is found to be engaging in and/or using any illegal activity or drug and/or hazardous behavior. Such removal shall be at the Trip Participant’s own financial expense.
K. ACCEPTANCE OF RISK
Seven Senses wants each traveler to experience an unforgettable adventure of discovery, both personal and cultural. Therefore, Seven Senses’ trips involve an inherent degree of personal risk based on cultural, political, and geographical attributes relevant to our destinations. Seven Senses gathers information from foreign departments and our own local contacts to make itinerary decisions; however, it is ultimately the Trip Participant’s responsibility to familiarize himself/herself with relevant travel advisories and information. Visit the U.S. State Department at www.travel.state.gov for updated travel warnings and advisories prior to departure.
By booking a trip with Seven Senses, the Trip Participant acknowledges that he/she is aware of associated risks with such unique travel and agrees to release, indemnify, and hold harmless Seven Senses from any and all liability and responsibility arising out of, resulting from, related to, and/or caused in whole or in part, by bodily injury, illness, or death, whether such was the result of intentional or unintentional acts.
L. FORUM AND GOVERNING LAW
By agreeing to these Seven Senses Terms and Conditions , the Trip Participant acknowledges that he/she is contracting with a business based in California. Thus, any legal action that may arise from this Agreement shall be exclusively litigated in the state of California. This Agreement shall be interpreted and construed according, and governed by, the laws of California excluding any such state or international laws that might direct the application of the laws of another jurisdiction.
M. SEVERABILITY
Invalidity or unenforceability of one or more provisions of this Agreement shall not affect any other provisions of this Agreement. If possible, any unenforceable provision within this Agreement will be modified to reflect the parties’ original intent.
N. UPDATING OF BOOKING TERMS AND CONDITIONS
Seven Senses reserves the right to update or alter these Seven Senses Booking Terms and Conditions unilaterally at any time and it shall be the Trip Participant’s responsibility to familiarize himself/herself with them. Updated Seven Senses Booking Terms and Conditions can always be found at www.sevensenses.world