In the event that a Trip Participant wishes to cancel his/her Seven Senses Booking the following terms and conditions shall apply:

The Trip Participant must notify Seven Senses, in writing, of his/her desire to cancel. The following conditions shall apply with respect to refunds for cancellations:

If the Trip Participant cancels at least 45 days prior to departure, his/her non-refundable deposit is retained, but any other payments already made by the Trip Participant will be refunded in full;

If the Trip Participant cancels within 45 days of departure, all payments made by the Trip Participant will not be refunded or credited.

Once the deposit is collected, all additional payments are due within 30 days of the deposit payment. 

If the trip is booked within 45 days of the departure date, full payment is due at the time of booking. Seven Senses reserves the right to cancel participation resulting in the loss of all money collected if any outstanding payment is not received within that time frame.

Seven Senses reserves the right to cancel participation resulting in the loss of all money collected if any outstanding payment is not received by 11:59 p.m. on the 60th day prior to departure.  

If, for any reason, the Trip Participant leaves a trip once it has commenced, Seven Senses is not obliged to issue any refund, credit, or compensation.

If Seven Senses is forced to cancel or significantly alter your trip, we will notify the Trip Participant in writing as soon as possible.  When a tour is cancelled for foreseeable reasons, Seven Senses will provide the Trip Participant the option for a full refund or full credit of trip payments made. This refund or credit will constitute full settlement of any claims the Trip Participant may have against Seven Senses or our suppliers.

In the rare event that Seven Senses is forced to cancel a trip for any unforeseen circumstance beyond the reasonable control of Seven Senses, such as, but not limited to, acts of nature, war, labor strikes, pandemics, earthquake, flooding, etc., Seven Senses will give the Trip Participant options for a full credit of payments made, or a refund of recoverable costs by the Seven Senses. Refunds will not include any unrecoverable costs, such as non-refundable deposits, in the unlikely event any occur.

Seven Senses reserves the right to cancel any workshop/trip at any time for any reason, including if there are too few participants, or if the quality of the trip or the safety of travelers is judged by Seven Senses to be compromised. In such cases, a refund of payment received by Seven Senses shall constitute full and final settlement. 

Seven Senses is not responsible for any loss incurred on account of non-refundable or non-transferable air OR travel tickets.

Due to the foregoing cancellation and refund policy, Seven Senses encourages each Trip Participant to purchase travel insurance. In the event that the Participant cancels their booking, Seven Senses is not liable for any incidental costs, refunds or damages incurred by the Participant, such as but not limited to, airfare, passport and visa fees, vaccinations, hotel stays, etc.

Any complaint that arises as a result of the above cancellation and refund policy, should be directed to the group leader of the trip.  If the issue is not resolved and further attention is required, a refund request must be directed to Seven Senses in writing within 30 days of the last day of the trip.  Whether a Trip Participant is entitled to any refund, credit, or other form of compensation for his/her complaint, is within the sole discretion of Seven Senses.

YOU MAY REVIEW OUR FULL BOOKING TERMS AND CONDITIONS HERE.